The one with long braids was older, appeared to be overweight or pregnant and around age 40. The two younger girls were either in their late teens or early 20s. They were all dressed in brightly colored sweat pants and sweat shirts. They came in the front door while the office was full of other patients. The three women went in different directions, including one of them going through the office out the back entrance. My employee saw the older one put frames in her pants and the younger ones grab some frames. He stopped them at the door and was able to get a couple of the stolen frames from them. They pushed passed him and got out after surrendering a couple of frames. From the video, we found that the older women had put frames under her hair. The police were called and took copies of our images.
We know of two frames that they got away with, one was a Dior sunglass and one was a Burberry.
If any one gets either of these ladies trying to get one of these frames filled with lenses, please get their name and phone number and take the frame as if you are going to make up lenses, please call me and I will let the police know.
Thanks, Cindy Matteson, O.D., Palo Alto / (650) 321-2015